Cyber assault continues to trigger delays in Waikato DHB

Waikato Hospital

2021-08-23 03:10:43

The Waikato District Well being Board nonetheless would not understand how huge the affected person backlog is, after it was hit by hackers three months in the past.

Waikato Hospital

The cyber assault affected programs at Waikato Hospital (pictured) and Thames, Tokoroa, Te Kuiti and Taumaranui hospitals.
Picture: RNZ / Simon Rogers

The ransomware assault in Could introduced the DHB’s hospitals and providers to a grinding halt for days, because it tried to revive its IT programs.

Whereas all providers are up and operating, employees are nonetheless utilizing handbook workarounds in some areas, a DHB spokesperson mentioned.

This implies some processes are nonetheless taking longer than normal – together with reporting on Covid-19 testing and vaccinations.

“The impacts of this cyber assault are anticipated to be ongoing as work continues to revive full performance and handle the problems attributable to the outage,” the spokesperson mentioned.

“We have been in a position to restore these programs that are most generally used throughout our providers inside a comparatively brief area of time and are actually centered on standing up these remaining purposes which have smaller consumer teams or weren’t a part of our preliminary scientific precedence teams.”

The precise supply of Covid-19 vaccinations and testing isn’t affected by the cyber assault.

The DHB can also be nonetheless engaged on inputting the backlog of manually collected knowledge into the system.

As soon as that is achieved, the DHB may have a full image of any scientific backlog.

Nevertheless it mentioned it has already been attempting to get on prime of that, with additional resourcing introduced in.

“Like many hospitals across the nation, demand has been excessive by this winter interval, notably with a spike in RSV instances. This did require appreciable useful resource however has now stabilised,” the spokesperson mentioned.

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