Indy couple says they’re owed $10K in tax refunds and credit

2021-08-20 06:39:22

INDIANAPOLIS— An Indianapolis couple says the federal authorities owes them greater than $10,000 in tax refunds, stimulus funds and tax credit.

Charles and Elisa Morgan of Rocky Ripple reached out to WRTV Investigates for assist in getting their cash.

For the Morgans and lots of central Indiana households, making ends meet in the course of the pandemic has not been simple.

“An enormous chunk of our revenue was gone,” Elisa stated. “There have been some tough patches final 12 months.”

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Including to their stress, the couple stated they’re nonetheless ready on each their 2019 and 2020 tax refunds, regardless that they filed each electronically.

They’ve discovered it tough to get by means of to the IRS, and once they do attain a consultant, they don’t get any updates.

“They’ve given us no extra info than what the IRS web site provides us which could be very generic,” Charles stated. “It says ‘Your tax refund continues to be being processed. A refund date can be supplied when accessible.’”

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And that’s not all that’s lacking, based on the Morgans.

Two stimulus funds haven’t arrived, plus Charles and Elisa have a daughter collectively and are due their youngster tax credit score.

In all, the Morgans say they’re owed greater than $10,000 in tax refunds, credit and stimulus funds.

“It is a new automobile that we have been needing, it’s issues we actually want round the home,” Charles stated.

It’s not clear what’s inflicting the issue.

“We haven’t had any main life modifications,” Elisa stated.

The state of affairs has impacted the household financially and emotionally.

“To only not know, it is so irritating and disturbing and to get solutions that is all we ask,” Charles stated. “If we will not get the cash instantly, that is advantageous, we simply wish to know.”

WRTV Investigates related the Morgans with the Taxpayer Advocate Service, an unbiased group inside the IRS that helps resolve issues.

“I spoke to Mr. Morgan and the Taxpayer Advocate Service is now aiding him with resolving the issue he’s experiencing with the processing of the tax returns,” a TAS consultant advised WRTV. “I apologize for any inconvenience Mr. Morgan is having.”

The Morgans should not alone.

PREVIOUS | Traditionally excessive variety of taxpayers haven’t acquired refunds, report finds

A traditionally excessive variety of taxpayers have nonetheless not acquired their tax refunds, the Nationwide Taxpayer Advocate introduced right now in its mid-year report to Congress.

It’s an issue WRTV Investigates has been monitoring extra for greater than a 12 months—Indiana taxpayers having hassle submitting their tax returns and receiving their 2019 and 2020 tax refunds.

On the conclusion of the submitting season the IRS confronted a backlog of over 35 million particular person and enterprise revenue tax returns that require handbook processing.

Meaning an IRS worker must take some kind of motion earlier than a return can advance to the following stage within the processing pipeline.

The backlog contains about 16.8 million paper tax returns ready to be processed; about 15.8 million returns suspended throughout processing that require additional evaluate; and about 2.7 million amended returns awaiting processing, the taxpayer advocate discovered.

“We’re working exhausting to get by means of the backlog. Please do not file a second tax return or contact the IRS in regards to the standing of your return,” the IRS stated in a press release to WRTV Investigates.

The backlog resulted largely from the pandemic-related evacuation order that restricted worker entry to IRS services, stated the advocate.

PREVIOUS | Indiana taxpayers annoyed with refund delays | Some taxpayers nonetheless ready on 2019 refunds

The IRS acquired a document quantity of phone calls this tax submitting season, however solely 7% of callers reached an IRS consultant on the accounts administration traces, the report stated.

The IRS says you may even see a delay in case your return:

  • Contains errors
  • Is incomplete
  • Is affected by id theft or fraud
  • Features a declare filed for an Earned Revenue Tax Credit score or an Extra Little one Tax Credit score. See Q&A beneath.
  • Features a Kind 8379, Injured Partner Allocation, which may take as much as 14 weeks to course of
  • Wants additional evaluate usually
  • Contains errors
  • Is incomplete
  • Is affected by id theft or fraud
  • Features a declare filed for an Earned Revenue Tax Credit score or an Extra Little one Tax Credit score. See Q&A beneath.
  • Features a Kind 8379, Injured Partner Allocation, which may take as much as 14 weeks to course of
  • Wants additional evaluate usually

The Morgans stated they did apply for the Earned Revenue Tax Credit score, nevertheless it’s not clear if that’s inflicting a delay.


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