COVID-19: Quarantine resort reserving system goes down hours after it went dwell

Some users were met by a message saying the website was down for maintenance


The brand new on-line reserving system for government-managed quarantine lodges suffered technical issues inside hours of it going dwell.

Some customers hoping to e book their resort quarantine stays from subsequent week, as a part of tougher COVID border measures, have been quickly met with a message that the brand new on-line portal was present process “upkeep” till 3pm on Thursday.

Issues have been additionally found with availability for the primary two days of the brand new quarantine coverage, which is because of come into drive on Monday.

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Arrivals from ‘crimson record’ international locations must quarantine in resort rooms for 10 days

Sky Information discovered that no lodges have been instantly accessible at any of the eight websites for 15 and 16 February.Nevertheless, quarantine packages – which will likely be required for these getting back from 33 “crimson record” international locations – might be booked from 17 February.

The web site’s “upkeep” additionally gave the impression to be stopping some folks from reserving the 2 further COVID exams required of all arrivals to the UK from subsequent week.

Below the brand new border measures being launched, these arriving from all international locations – not simply these on the “crimson record” – will now be required to take a check on days two and eight after their arrival within the UK, as a part of a 10-day quarantine interval.

These will price £210 per individual in whole and are a part of efforts to forestall the unfold of recent COVID variants within the UK.

Responding to the issues with the web portal, Labour’s shadow residence secretary Nick Thomas-Symonds stated: “This can be very worrying that even the restricted resort quarantine reserving system is displaying indicators of failing from the outset.

“Over a yr into this pandemic and 50 days on from the invention of the South African pressure, there aren’t any excuses for but extra Authorities incompetence within the introduction of resort quarantine.

“Ministers should act to repair this urgently.”

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A Division of Well being and Social Care spokesperson stated: “Rooms can be found from Monday 15 February and travellers will be capable to e book via the location imminently.

“The web site is present process upkeep to right a minor technical difficulty.”

A 10-day resort quarantine package deal, which incorporates accomodation, meals and the price of transport from an airport to the resort, prices £1,750 for one grownup in a single room.

There may be a further cost of £650 per grownup or little one over 12, or £325 for a kid between 5 and 12.

Based on authorities steerage printed on Thursday, there will likely be a chance for many who obtain income-related advantages to use for a deferred compensation plan when reserving.

The steerage additionally warns, if somebody exams optimistic for coronavirus on day two of their quarantine, they might want to quarantine for 12 days however won’t have to take any additional exams.

If somebody exams optimistic on or ater day eight of their keep, they are going to be required to quarantine for a complete of 18 days.

And if, regardless of a adverse check on day eight, somebody develops new coronavirus signs on day 9 or day 10, this might set off an extra check and prolonged quarantine for 10 days, if the brand new check is optimistic.



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